Testimonials & Reviews
Neurological Institute of Los Angeles
A private medical practice located in multiple locations in Los Angeles, CA
Neurological Institute of Los Angeles always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 183 reviews with an average rating of 4.14 out of 5 stars. Please read what others are saying about Neurological Institute of Los Angeles below, and as always, we would love to collect your feedback.
Kevin P.
Submitted 04/08/25
great service
MARK O.
Submitted 04/05/25
Very informative
REBECCA M.
Submitted 04/05/25
The staff were very welcoming and friendly. I felt really comfortable being there.
CORALIA M.
Submitted 04/04/25
Good service
RIMA A.
Submitted 04/04/25
No communication with patients. Scheduled a call appointment, but received no call. You need to chase the doctor for answers.
Miriam A.
Submitted 04/04/25
It was great. He is very caring, knowledgeable understanding and kind., he is the best.
Elizabeth M.
Submitted 04/04/25
I had a appointment by phone yesterday 04/03/2025 and they never call. The medicine they were going to send never received it the test they were going to do never happen.
Antonio G.
Submitted 04/04/25
Very good choice
William K.
Submitted 04/03/25
great
Dennis M.
Submitted 04/02/25
Good experience. Professional, thorough, personable. Took me in right away and didn’t have to wait around.
JESSE A.
Submitted 04/02/25
Thankful for having a caring and really professional help
GUILLERMO R.
Submitted 04/02/25
It was grate service
BENJAMIN H.
Submitted 04/02/25
Excelente
Marianne M.
Submitted 04/02/25
The staff at the Rancho Cucamonga location were extremely professional.
PATRICIA B.
Submitted 04/02/25
I love the doctor there and all the staff is very kind they make you feel very comfortable as possible thanks
David B.
Submitted 04/01/25
Worthwhile on several fronts.
It’s always good to talk with someone when you are going through tough times.
Dr Eskenazi helped me even when I didn’t think I needed help. Great guy, not scary!
Making this kind of work a part of recovery really makes sense.
PURVEE R.
Submitted 04/01/25
I made phone calls appointment, he did not even call me. I called twice . Untrustworthy
GWYNNE K.
Submitted 04/01/25
This has been THEE WORST medical experience of my life!!
First of all, you can't get anyone in the office on the phone. You will be on hold forever, and when you finally get someone, they're not in theboffice but somewhere remote, and they don't know anything. Actually speak to a nurse or other medical professional? HAH. Not gonna happen.
When I finally went to my appointment, ai didn't even get to see an actual doctor. It was some peon who asked me a bunch of questions which could have been done over the phone (it's a 40 minute drive away with NO traffic, plus $20 to park.). She didn't even look at the problem area of my body (my hand).
Then they decided I needed 5 different tests (which I had to co-pay for, one which was $340). It took over 2 MONTHS to get the results in, and then I had to make another appointment to hear from the doctor with the results. I chose a phone appointment, because why do that drive etc., if no one is going to actually look at any part of my body?
Then when the appointment was supposed to take place - yesterday, between 9:15 -10:15am (God forbid ai should get an actual specific appointment time!). So I sat by the phone- and, crickets. At 10:20, I called to find out what was up. After the usual 25 minutes on hold, I was told they had no idea what happened, but would submit an "urgent request" to contact me.
3 hours later, I got a call from someone with a horrible connection and thick, unintelligible accent. Somehow I managed to get "the system is down" before she hung up on me.
I AM IN GREAT PAIN AND SLEEP DEPRIVED because of my problem which i am trying to address here.
I finally asked my PCap for a referral to a different doctor. Thus one was an ACTUAL DOCTOR'S OFFICE with an ACTUAL DOCTOR, and even an office you could call directly (I got stuck in traffic and had to call to let them know I was going to be late). He told me 4 out of 5 of those tests were unnecessary.
I hope the next earthquake, fire, or flood takes out your horrible place. Scratch that, it's not the fault of the building. I hope every person involved in tbat operation dies a slow, horrible, painful death tomorrow!
JOSHUA M.
Submitted 03/30/25
Excelent
JOSE P.
Submitted 03/29/25
The nurse practitioner that attend me at Wilsure was not friendly and not helpful. She was dimissed my symptoms concerns and points that I have anixety only because I expressing my concerns of my symptoms. Disappointend. Also, I am disappointed that the institute does keep account in which doctor write notes and who do I see in my patient records. Concern about this because you can't refer back who gave you medical advice. The records just only shows that its under Eskenazi name, even shows that on the medications. In addition the manager of institute does not have direct line to express organization management concerns nor does he reach out to me. He just ignores me. Diffcult to even to request full patient records over the phone.