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Testimonials & Reviews

4.18/5

Neurological Institute of Los Angeles

A private medical practice located in multiple locations in Los Angeles, CA

4.18/5 Star Rating
154 total reviews

Neurological Institute of Los Angeles always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 154 reviews with an average rating of 4.18 out of 5 stars. Please read what others are saying about Neurological Institute of Los Angeles below, and as always, we would love to collect your feedback.

JACQUELINE P.
4/5 Star Rating
Submitted 03/25/25
Good doctor
ISIDRO G.
5/5 Star Rating
Submitted 03/24/25
Profesional
ZACHARY C.
1/5 Star Rating
Submitted 03/24/25
If I could give this zero stars, I would. I set up two appointments where they said they would call me and they never did both times! And now my referrals expired.. what a great healthcare system we have
CARRIE C.
5/5 Star Rating
Submitted 03/24/25
Extremely friendly staff.
OPHELIA R.
1/5 Star Rating
Submitted 03/22/25
I never saw Dr. Benjamin Gross. I can't give you any feedback.
LIANA M.
1/5 Star Rating
Submitted 03/22/25
I had an appointment through the phone the whole time I have been "seeing" this doctor, he sent me to test and to give me results back a person called me for my appointment but it was not the doctor that called me. I don't even know who it was that was speaking to me. She mentioned something about me having seizures which I never said I did. Then went on to say maybe you have this and as I asked when am I speaking to the doctor she said you will but never did I speak to a doctor. When she ended the call I was more confused than anything.
VOVIOUS M.
5/5 Star Rating
Submitted 03/22/25
Love my neurologist
MAGDALENA V.
5/5 Star Rating
Submitted 03/21/25
Nice ang very knowlageable doctor.
WILLIAM C.
4/5 Star Rating
Submitted 03/20/25
No parking lot provided for patients.
Maria D.
1/5 Star Rating
Submitted 03/19/25
They just give you medicine nothing else…….
Maria D.
1/5 Star Rating
Submitted 03/19/25
Waste of time….
LATASHA C.
5/5 Star Rating
Submitted 03/19/25
I was pleased with this location but the location I was referred to to have my paperwork filled out was not good Infact
ANA CARLA M.
5/5 Star Rating
Submitted 03/19/25
Goid
FENYA S.
5/5 Star Rating
Submitted 03/19/25
I’m really glad that he was there
ANITA G.
2/5 Star Rating
Submitted 03/19/25
Very disappointing. Appointments are regularly missed, changed or altered at the last minute, prescriptions don't match symptoms, and the doctors never seem to know what's going on with me. It's as if my notes are mixed up with another patient's, and the amount of time and call backs necessary to follow up about not receiving the appropriate referrals is quite unreasonable.
SISRIA C.
5/5 Star Rating
Submitted 03/18/25
Very good
JEFFERY S.
2/5 Star Rating
Submitted 03/17/25
Had to get a ride all the way to Beverly hills just to be told I will see you in six weeks which they could have set up a appointment over the phone no test or evaluation of anything done. Always have difficulty getting my meds in a timely manner.
ERICA I.
1/5 Star Rating
Submitted 03/17/25
I had appointments 4 times that no one showed up to. I never spoke to a doctor about my results I get the feeling it wasn’t even a medical professional. They never call in allotted time and schedule you randomly without calling I’m assuming to bill your insurance when you or they don’t show up? I am concerned for my wellbeing and the wellbeing of everyone else going to this Neurologist.
Laura M.
3/5 Star Rating
Submitted 03/17/25
Everything was fine except for the hour long wait. My appointment was at 11am, I was seen at 12pm. The doctor was nice and informative
WANDA F J.
5/5 Star Rating
Submitted 03/15/25
He explained everything to me and I understood the procedure.