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Testimonials & Reviews

4.39/5

Neurological Institute of Los Angeles

A private medical practice located in multiple locations in Los Angeles, CA

4.39/5 Star Rating
90 total reviews

Neurological Institute of Los Angeles always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 90 reviews with an average rating of 4.39 out of 5 stars. Please read what others are saying about Neurological Institute of Los Angeles below, and as always, we would love to collect your feedback.

ASHLEY C C.
5/5 Star Rating
Submitted 02/25/25
Great
DOLORES M.
5/5 Star Rating
Submitted 02/25/25
Good people
DOLORES M.
5/5 Star Rating
Submitted 02/25/25
El servicio y su personal muy competente
KIMBERLY D.
5/5 Star Rating
Submitted 02/25/25
They are very kind where I go.
ORIA G.
5/5 Star Rating
Submitted 02/25/25
It was a Good experience operator was nice and well trained to handle my request I'll give her a. A+
Sandy R.
5/5 Star Rating
Submitted 02/23/25
Explain to me what I had and told me that I didn’t have carpal tunnel and I was wearing the wrong brace
GAYANE H.
2/5 Star Rating
Submitted 02/22/25
Due to my serious and complicated health issue I did an intensive research to find a doctor with great reviews. So I chose dr Eskanazi. I went there to see him and both times an NP or other stuff members saw me. They did many tests but I never got a written report or a verbal explanation on findings, nor I had a chance to see doctor Eskanazi. Guys, when I call and ask an apt with dr Eskanazi, don’t make me drive 50 miles with a diagnosis and symptoms of vertigo and dizziness to see random stuff members each visit. PS Stella was amazing.
BRUNO M.
3/5 Star Rating
Submitted 02/22/25
So far so good
MARIA DE LA LUZ ROJAS P.
5/5 Star Rating
Submitted 02/22/25
Good service
VICTOR S.
5/5 Star Rating
Submitted 02/21/25
Amazing! Very grateful. Thank you!
Malinka G.
5/5 Star Rating
Submitted 02/21/25
Friendly staff. Clean office. Very professional.
BRENDA A.
1/5 Star Rating
Submitted 02/21/25
There are 7 offices in the neurological institute but only one where transfusions are performed. There is no parking lot, no street parking, on a busy street and no handicap access. Limited mobility and disabled patients are abundant and they have to manage with no disabled parking. This is wrong and unacceptable.
IRENE O.
5/5 Star Rating
Submitted 01/17/25
Muy. PROFESSIONAL attention MEDICO y ESPECIALOAD
Disgusting P.
1/5 Star Rating
Submitted 01/17/25
Never got an appointment with the real doctor Eskenazi, and they just keep putting my call on hold. The doctor that attend me told me he was based in another country working for less than the minimum wage here in the US! They told me their payment was a miserable $4 per hour payment as a full-time job for more than 10 hours/day! This is unbelievable. Never scheduling an appointment here. VERY UPSET - Need someone to intervene to this people.
Samuel G.
5/5 Star Rating
Submitted 01/01/25
Wya located
Kimberly S.
1/5 Star Rating
Submitted 10/15/24
The people that answer the phones are AT HOME. They do not have any capabilities other than reading from their script, connecting you to their pharmacy dept. or making an appointment that may or may not happen if it's on the phone, because the dr. may or may not call. ONCE I HAD A DOCTOR CALL ME WHILE THEY WERE DRIVING...that's another story. Chances are no phone call during the allotted time for sure. You will NOT get your prescriptions. You will need to call the office - I mean the people at home - AGAIN after waiting on hold for an hour or so, then you will be shuffled off to the pharmacy dept. and told they don't have it. Back to calling and waiting for an hour to talk to some person they hired to read their script, without any way to really help you. This all on repeat. They don't care that they deal with hurting people. They don't care that you have to wait for over an hour to talk to someone reading from their script to get an appointment. Try it, when you have an hour to waste, call ask if they are at home... They can tell you that the office manager, Carlos, will get back to you, but surprise, he won't! SCAMMING PEOPLE WHO HAVE LITTLE MONEY, DESPERATE PEOPLE IN PAIN NEEDING HELP. SHOULD BE CRIMINAL. MORALLY UNJUST FOR SURE.
David C.
1/5 Star Rating
Submitted 10/11/24
Although Dr Eskenazi is SUPPOSED to be my doctor, I haven't seen him in over a year. He apparently farms out his patients to other doctors who know NOTHING about the patient. The last one I saw was fishing for something to run tests on (even though I TOLD her that I only go to Dr Eskenazi because of dizzy spells). She wanted to run a test where they hook up wires to your leg and shock you to get readings. I told her that I dod not want that test and not to order it (THREE TIMES I TOLD HER THIS!). I was supposed to have a mobile EKG done and went in on my appointment date only to find that I was set up for the test I explicitly told her NOT to order. I will never go to this office again. If you can't be bothered to deal with your own patients and let some incompetent boob stand in for you, I'll go to another dr. I do NOT recommend Dr Eskenazi at all!
Robin L.
5/5 Star Rating
Submitted 09/12/24
After my auto accident I thought I was fine. Imaging revealed otherwise. Dr. Chris Harrel was able to walk me through my nervous system, test the Bio-electric network for weaknesses in communication via electric stimulus which contributed to my rehabilitation. My appointments were concise and on point. Thanks to the Beverly Hills Team.
Katie G.
5/5 Star Rating
Submitted 09/11/24
Doctor was very nice explained every thing he did to me as he did the test thank you
Geraldine C.
5/5 Star Rating
Submitted 09/11/24
Friendly